Intro

In this episode of the AI at Scale podcast, Natalya Philogene, Head of Internal Control at Schneider Electric, describes the Finance Assistant Chatbot, winner of the 2024 Digital Finance Awards by Future of Finance in the Innovation category.

Natalya explains how using a finance chatbot transformed the work of her team, and inspired them to drive more innovation. Next, she shares insights about the development of this solution, first reactions, ways to ensure adoption, and achievements. She highlights that collaboration between domain experts and AI experts is the key, and she unveils other conditions that make GenAI solutions work at scale.