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16min chapter
WILL GUIDARA: The Magic of Excellence & Hospitality
The Double Win
Empowering Hospitality: Transforming Restaurant Culture
This chapter explores the impact of a transformative book on hospitality and excellence, emphasizing the need for a positive restaurant culture amidst burnout. It discusses the balance between work and personal well-being, highlighting leadership's role in empowering teams to thrive and enhancing customer experiences. The narrative also reflects on personal experiences with delegation and team engagement, illustrating the challenges and successes of implementing a beverage program.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode