You're Not Naturally Phenomenal, but You Need to Express Empathy

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i was trying to express sympathy and ask her how she's doing, and she try to pive the conversation away from herself. i think you made the right choice not to bring it up then for two reasons. It's just so hard to bring up that stuff on slack. You don't have the nuance of her facial expression, her body language. So i do think the instinct to ask her, what's going on with us? Or, why are you leaving me out of meetings? or even to say, success here is going to depend on us collaborating,. And i don't quite feel like we've gotten off on the right foot in this new relationship. That's h b s

Part of Olivia’s job is to facilitate communication and cooperation between her former boss and senior management. Since Olivia transitioned from being a direct report to a liason, her former boss has been shutting her out of precisely the conversations she’s supposed to be supporting. In addition to excluding her, her former boss often demeans her and dodges her attempts to reset the relationship and connect like they used to.

Olivia’s concerned that this politicking is undermining her reputation and will jeopardize her chances of being promoted. What should she do? What should you do if you find yourself in a similar situation?

In this episode, Amy G talks with Olivia about her situation and recommends tactics for her to try. By the end, Olivia knows what she needs to do to get her former boss to see her as a partner, regain a seat at the table — and politik in a way that benefits the entire team..

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