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7min chapter
Using Strengths to Build a More Human Way to Work at Thinka -- S10E19
GALLUP® Called to Coach
The Dynamics of Empathy
This chapter explores the dual nature of empathy as both an innate strength and a developed skill, highlighting the role of emotional literacy and non-verbal communication. It also discusses the challenges of maintaining objectivity in empathetic interactions, especially in the workplace, while emphasizing the value of collaboration and perspective-taking.
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