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Clair: Rewiring How America Gets Paid

The Generalist

CHAPTER

Claire's Five Risks, Shifting Sands

Claire exhibits one of the fundamental traits of exceptional businesses, an obsession with the user. The company exemplifies that through its commitment to a no fee business model and how it interacts with employees. Claire's distribution model had obvious benefits but its drawbacks could slow the company's momentum. Competition and regulation are other threats that simko and his team will need to watch.

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