DoorDash Acquires SevenRooms: Impacts on Restaurant Dynamics

This chapter examines DoorDash's $1.2 billion acquisition of SevenRooms, focusing on its implications for the restaurant and technology sectors. The discussion highlights concerns over customer data ownership, the complexities of partnerships between restaurants and delivery services, and the potential for enhanced customer relationship management. Additionally, the chapter explores the competitive landscape of reservation systems and the impact of emerging technologies on the future of dining experiences.