5min chapter

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Real-Time Intelligence in Microsoft Fabric with Yitzhak Kesselman

RunAs Radio

CHAPTER

Optimizing Call Center Operations with Real-Time Intelligence

This chapter explores the effective use of Microsoft Fabric to achieve real-time intelligence in a call center, resulting in reduced wait times through the efforts of business analysts. It also highlights the accessibility of Fabric for data streaming and analytics, along with an announcement about the upcoming Microsoft Fabric Community Conference.

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