"I always love to differentiate the ference between a business and a brand. And there are so many ancponers out there that are running businesses, which is basically just exchanging money or cuancy for a product or service," she says. "If you don't give meaning to like the process, if you don't let people into behind the scenes, if youDon't even tell people you're passionate about a thing, and then you go to launch the thing, you're just going to be met with market confusion."
Many business owners find their personalities are tightly bound to their company's marketing, especially thanks to social media. On one hand, this can allow your customers to feel a connection to you and your brand. However, it also can act as an open invitation to for people to criticize you and, at times, even your family. So the question is how authentic and vulnerable should you be over social media? What is the right balance of authenticity to ensure you don't lose customers?
In today's episode, Donald Miller talks with personal branding expert Jenna Kutcher. Jenna is the host of the Goal Digger Podcast and author of the new book How Are You Really? - Living Your Truth One Answer at a Time. If you are struggling to find the balance around how to be authentic in a way that helps your brand, without alienating your loved ones or customers, you find those answers in today's episode.
Order Jenna Kutcher's new book, How Are You Really?, at JennaKutcher.com/Preorder.
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