A Family's Battle Against Insurance Denial

Billions of health insurance claims are processed every year, and around 19% of them are denied. Very few people appeal, but those that do have a chance at a different outcome. Jessica Mendoza speaks to one family about the insurance denial that threw them into a life-or-death crisis, and WSJ’s Julie Wernau on the system they navigated.

Further Listening:

- Even Doctors Are Frustrated With Health Insurance 

- The Cyberattack That's Roiling Healthcare 

Sign up for WSJ’s free What’s News newsletter. 

Learn more about your ad choices. Visit megaphone.fm/adchoices