How Agencies Can Provide First-Rate Customer Onboarding
The Animalz Content Marketing Podcast
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Have We Ever Lost a Customer in the Omboarding Phase?
Rilic: I feel like those were things that were blems created during the onboarding phase. We've lost two customers in on boarding, which this is not to blame sales. But i think part of that is being more communicative around the ideal customer profile and how we can make customers successful base on what they expect, what they need. The first article needs to be really good, but we know that's a starting point,. And like you said, we're continuing to go up from there, tbetter with the quality of content."
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