
Multi-Cloud Architecture & Lessons in Leadership with Rackspace President of Private Cloud Brian Lillie
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
00:00
Building a World-Class Team at Rackspace
I think the CIO as customer one, the chief customer officer as representative of the customer needs and doing battle in the company on behalf of the customer. The product officer is responsible for building those products and services. And then they can give feedback and go through the same processes as this, as the customers. Well, the CCO is getting other customer input. All of that feedback should go to the product officer, you know, and it becomes this virtuous triangle.
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