The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

From science fiction to reality: Exploring the potential of LLMs

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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The S Curve of Technology

Dash: Where in the S curve are we with this technology or like probably impossible question to ask, how would you even start? What do you look for to have a sense of where we're at on that? Dash: It feels quite likely that people are going to get better at making smaller and more efficient models. I'd be really surprised if it stopped anytime soon. And then wait against that is like some things just get harder over time.

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