People+Learning=Investment: KM perspectives from the Swiss Knowledge Management Forum with Dr. Pavel Kraus
Because You Need to Know®
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How to Become a Leader in Knowledge Management
"There has to be a little bit of a mastery of your own skills," he says. "It is a buffering of chance taking, being able to intuit the current situation or the forecasted situation" He adds that knowledge management only becomes successful when leaders want it and understand it.
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