5min chapter

Airlines Confidential Podcast cover image

135 - Jay Sorensen, President, IdeaWorksCompany

Airlines Confidential Podcast

CHAPTER

What Are the Biggest Stories for the Airline Industry?

Airlines have run loyalty programs, i think, better than any other industry. It is an area of strength. And so i don't think it's helpful to separate that area of strength from the corporation. merchant fees are going to be something that you now, whenever this industry messes up, it invites the participation of us Congress. That never has a good outcome for the airline industry.

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