What Are the Problems of Your Users?

The first thing to do is one-on-one interviews. You're not really solving anything for these people if you don't understand that. So again, that first one of defining your own goals within this team and finding out where people are right now and how you can help them. And then going on to that research-based information, so those stakeholder interviews, the competitive audits,. The discovery workshops for your gathering these questions and the gaps and potential users. All together so that you can go and talk to those people to identify their problems, needs and goals.