Leadership, Brand Strategy & Transformation - Minter Dialogue cover image

Building Artificial Intelligence with empathy for meaningful conversations, with Cyrano.ai CEO and cofounder Scott Sandland (MDE506)

Leadership, Brand Strategy & Transformation - Minter Dialogue

CHAPTER

Empathy Is Not Sympathy

Empathy is not the action that you take, it's the desire to help. The initial idea for me of empathy is merely understanding why something happened and how it makes you feel. And as we're building systems that can optimize subjectively, we're building things that can move in the direction of empathy.

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