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The ROI of Design

Motley Fool Money

Design and the Return on Investment (ROI)

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When you do that, you're not understanding what design with a capital D can really do for your company. It happened to me 20 years ago when I entered 3M and we redesigned a line of multimedia projectors. And just by redesigning the aesthetic and a little bit of the ergonomic of the product, we doubled the sales of that product line. But if your approach to that ROI is very myopic and you're just calculating the return of investment on a specific project, you go nowhere. Obviously, once again, it needs to be an holistic approach where you touch all the different dimensions of the brand.

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