In this episode, Dr. Ayers explains a practical strategy for identifying the employees who will tell you the truth about hazards, even when you’re new to a facility. He emphasizes that building trust takes time, and the people who speak freely are often the key to uncovering real risks.

According to the episode description, the focus is on patience, observation, and relationship‑building as the foundation for finding honest voices in the workplace.

🔑 Key Points 🗣️ 1. Look for the Employees Who Aren’t Afraid to Talk

Some workers naturally speak up about hazards, processes, and frustrations. These are the people who help safety professionals understand what’s really happening on the floor.

⏳ 2. Patience Is Essential When You’re New

If you’re new to a site, employees may not open up immediately. Trust builds slowly as they watch how you respond to concerns.

👀 3. Pay Attention to Who Others Listen To

Informal leaders—those with influence but not necessarily a title—often shape the safety culture more than supervisors.

🤝 4. Reward Honesty With Action

When someone speaks freely, follow up, close the loop, and show that their input leads to real improvements. This reinforces a culture of openness.

🎙️ Central Message

To understand the true state of safety in any workplace, find the people who speak freely—and earn their trust.

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