What Do You Do When You Call a Patient?

"It's funny im to not really know what that means until you start doing it. So one day you'll be holding a patient's hand while they are having this procedure done, like giving them a little baggy in case they feel sick," she said. "Some there are days where i will meet people whom iave spoken to on the phone when they call to their appointment and it just hits me like a tidal wave."