Commuter experiment: predictions versus reality

New research shows that people are strikingly bad at predicting how good it feels to connect with a stranger. In this episode of The Pie, Nick Epley, a professor of behavioral science at the University of Chicago's Booth School of Business and author of A Little More Social, discusses what more than 120 experiments reveal about why we avoid reaching out to others, and what that avoidance may be costing us.