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How to Build Empathy and Avoid Burnout

A Slight Change of Plans

CHAPTER

Empathy: A Spotlight

If we rely too much on our empathy to guide our decisions, it can carry some risks. We feel less empathy for people from different cultures than we are or who don't share our skin color. It's so important for us to recognize where these biases lie. Empathy is like a spotlight; humans have the ability to direct that spotlight.

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