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LLMs in conversational AI platforms with Kore.ai
VUX World
Using Knowledge AI to Understand a User Query
We are going to only use the language understanding part of the LLM for not necessarily the you know in you know data from where the LLMs have been trained right so which means whatever is needed to understand how the user query is created structured and what is the meaning of it. We get those sections and those are shortlisted based on relevancy similarity and all of that then when we give it to generative AI what all we are asking is now this is the answer the answer is here just rephrase it to you know better suit the question that's it So content wise we can actually that's what we did with our knowledge AI that the content boundaries doesn't deviate from the facts
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