When managing a new team, it's tempting to come in guns blazing with new ideas and changes. Not only can this cause resistance, however, but you might be heading the wrong direction to begin with.
Start with Fact-Finding and Reason-Finding before Recommendation-Making. In other words, one of your first moves should be to ask a lot of questions—"why" being one of the most prominent of them.
This sets you up for success with your team because:
- You may discover there are good reasons for their current practices that are not immediately apparent to you
- It lays the foundation for future discussions, focusing on the reasons behind the practices rather than the practices themselves—making the conversation ego-agnostic.
In this episode, learn how to create a safe environment to gear up your operations for change and set you and your team up for future success.
