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Groove Track | 12 Words That Improve Company Performance

Behavioral Grooves Podcast

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The Impact of Achievement Words on Employees' Job Performance

Employees who received the achievement orient at email improved performance on their average call handling time by 35%. This is a significant improvement over the control group. The researchers hypothesise that because achievement words primed the motivational goals for high performance, the employees behaved in a different manner and that behavior change positively. So once again, we see that the words that we use matter.

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