Navigating Agency Growth and Efficiency

At 35, Karl thought he had it all figured out—-a virtual business with low overhead, great clients on every inhabited continent, and a model where he could do almost all of his client work remotely. That's the dream, right? Yet over Labor Day 2017, that dream turned into a nightmare. Not only did he have appendicitis... his appendix had ruptured. It was the wake up call he needed—he'd made himself too mission-critical to his company. In the episode, Karl shares how he has started fixing things-- and how audience members can, too.