4min chapter

Outliers with Daniel Scrivner: Explore the Greatest Innovators, Founders, and Investors cover image

Gokul Rajaram: The Super Angel on Speed, Small Teams, Product Management, and the S.P.A.D.E. Decision Framework

Outliers with Daniel Scrivner: Explore the Greatest Innovators, Founders, and Investors

CHAPTER

Product Managers Versus Product Analysts

John Defterios: I think of the product person as a facilitator first and foremost. He says PMs who are dictatorial or command and control almost end up with poor products. Product manager's job is to figure out what customer behavior changes will lead to that business outcome, he says. What dimension is an analyst really delivering a ton of value on? "I'm trying to be an exemplary example of what everyone on the team should bring," defterios says.

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