The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Introducing Fin Meetups: Conversations with AI Leaders

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Optimization: start big, then refine

Fergal outlines the build-first optimize-later approach, cost tradeoffs, outcome-based pricing, and infrastructure choices for Fin.

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