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The Robocall Epidemic
This chapter explores the troubling prevalence of robocalls and spam texts faced by Americans, discussing the tactics used by scammers and the evolving technology behind these nuisances. It highlights the history of telemarketing regulations, such as the Telephone Consumer Protection Act, while revealing the tactics employed by scammers that manipulate victims through familiarity and urgency. The chapter also addresses the decline in complaints despite the alarming growth in robocall volume, prompting a discussion on effective strategies for combating these automated scams.