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Quantifying the Intangible
The chapter explores the concept of measuring everything that matters through observable consequences, including intangible things like love. It discusses the difference between direct and indirect measurements, using examples to demonstrate how important elements of life can be quantified with the right approach. The conversation extends to the resistance towards quantifying certain aspects, the value of data-driven decision-making in various scenarios, and the application of measurement in relationships and decision-making under uncertainty.