Design Thinking and Leadership Skills with IDEO U Founder, Suzanne Howard
Yap City
00:00
Hard Conversations in the Business
There have been tons of hard conversations and lots of tough feedback for myself or others about things that we weren't aware of. I think that's one of the hardest jobs of being a manager. It's like you want everyone's opinions to feel received, but learning when to listen and when to stay focused is an art"
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