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441. The Secrets Behind Signing 1,000 Clients a Month

The Law Entrepreneur

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Optimizing Law Firm Intake Metrics

This chapter focuses on the essential metrics law firms must track to enhance the performance of their intake teams, such as call volume, average talk time, and conversion rates. It emphasizes the importance of timely follow-ups and strategic lead allocation, while advocating for setting clear benchmarks for effective engagement. The discussion also highlights the value of top-performing intake specialists and the need for regular monitoring of key performance indicators to drive client sign-ups.

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