6min chapter

"The Cognitive Revolution" | AI Builders, Researchers, and Live Player Analysis cover image

The Future of AI Security with Adam Wenchel, CEO of Arthur.ai

"The Cognitive Revolution" | AI Builders, Researchers, and Live Player Analysis

CHAPTER

Customer Service Data and AI Training

The chapter explores the use of customer service data for training AI models and the potential of multimodal technologies. It discusses the incremental approach that companies are taking and the challenges of automating call center traffic with AI.

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