053 - OOUXing Government with Kristin Ouellette Muskat
The UX Level-Up
00:00
Ethical Design Considerations in Government Systems
The chapter explores the importance of integrating ethical considerations into design, particularly in government contexts, using examples from an ongoing UX workshop focused on Airbnb. It highlights the necessity of forecasting potential harm, systemic thinking, and privacy issues, emphasizing the need to evaluate both positive and negative impacts of design choices. The conversation also delves into challenges within government services, drawing parallels between government and private sector difficulties and discussing the complexities of implementing legislation within government agencies.
Play episode from 49:17
Transcript
