8min chapter

Marketing Against The Grain cover image

How We Hacked Hubspot With Ai To Make Free Money

Marketing Against The Grain

CHAPTER

Fine-Tuning AI for Enhanced Chat Responses

The chapter delves into the detailed process of fine-tuning AI models at HubSpot to improve chat responses. It emphasizes the significance of annotation in refining AI capabilities and involving team members to accelerate progress. The implementation of fine-tuning in chatbots for knowledge base and pricing pages is showcased, highlighting the importance of transparency and user experience in AI-powered interactions.

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