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EP 75: Wade Foster (Co-founder and CEO, Zapier) on Nearly Bootstrapping to $5B

The Logan Bartlett Show

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How to Structure Your Onboarding Process

Onboarding is a really important one, you know, like you want to structure that onboarding period. I borrowed this from Darmesh at HubSpot and used hashtags to communicate stuff. Hashtag suggestion was like, hey, I thought about this and like, I had an idea. If you like it, go for it. So if you want to just totally outright dismiss it, and don't tell me that's fine. hashtag FYI is just like, I'm just putting this out in the ether, like, look at it, don't look at it. I don't care."

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