
Bullet Points | Chris Voss' Negotiation Masterclass
The Emma Guns Show
00:00
How Do I Get Into a Negotiating Mindset?
Philip Maguire talks with fbi negotiator Chris boss about tactical empathy. Empathy does not equate to sympathy or compassion, which is what it's become synonymous with today. If i sympathize with you, that means i'm on your side. I agree with you. And the application of it from te negotiator's prorspective is just that you understand, not that you agree.
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