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2min chapter
DERTOUR Tour Operator and Travel Agency on Microsoft Teams and Enhancing Customer Experience
Microsoft Teams Insider
Transitioning to Microsoft Teams and the Promise of AI
This chapter explores a team's transition to Microsoft Teams, detailing the challenges encountered and the excitement surrounding new AI features. It highlights the potential of technology in analyzing data, particularly for assessing call sentiment and agent performance.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode