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264: Rookie Reply: Building vs. Buying and Avoiding Capital Gains on a Sale

Real Estate Rookie

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Never Lose a Customer Again

Annie Johnson: One thing I didn't understand when I hired a property management company is I should have asked a lot more questions. How do you, how do you set those expectations up correctly at the onset or not even at the onset before the relationship even really begins? And there there's a great book that I just read called Never Lose a Customer Again. But it's like, when you are looking for customers, how can you have conversations at the beginning?

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