AI Evaluation and Testing: How to Know When Your Product Works (or Doesn’t)
The AI Native Dev - from Copilot today to AI Native Software Development tomorrow
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Evaluating AI: Glean's Approach with LLMs
This chapter explores Glean's innovative use of large language models (LLMs) for evaluating AI systems, particularly in enterprise search across sensitive data. It discusses the challenges of ensuring accuracy and reliability in AI responses while maintaining customer data privacy. The conversation highlights the importance of user education and the development of evaluation metrics to enhance product effectiveness and customer satisfaction.
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