The ELIZA Effect: Technology and Emotion

Throughout Joseph Weizenbaum's life, he liked to tell this story about a computer program he’d created back in the 1960s as a professor at MIT. It was a simple chatbot named ELIZA that could interact with users in a typed conversation. As he enlisted people to try it out, Weizenbaum saw similar reactions again and again -- people were entranced by the program. They would reveal very intimate details about their lives. It was as if they’d just been waiting for someone (or something) to ask. ELIZA was one of the first computer programs that could convincingly simulate human conversation, which Weizenbaum found frankly a bit disturbing.

The ELIZA Effect

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