Why Tipping Is Everywhere
The Daily
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The Tipping Point: Understanding Gratuity Dynamics
This chapter explores the critical role of tipping in the service industry, revealing how tips significantly bolster the income of many workers. It examines the emotional and cultural factors behind tipping practices, especially in light of the pandemic, and discusses the implications of tipping on workplace dynamics and consumer expectations. The conversation highlights both the challenges and pressures faced by workers and customers in navigating this complex gratuity system.
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