The chapter delves into the evolution of AI technology, discussing the origins of transformer technology and its impact on NLP applications, as well as the current state of AI models and the gap between capabilities and aspirations. It explores the relationship between intelligence and language in AI, touching on biases, creativity, and the complexity of human language. The founding story of Cohere, their goals in providing language technology for enterprises, and the challenges of deploying AI in businesses with a focus on control and reliability are also discussed.

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