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3min chapter
10 Aprendizajes de 2024: Mario Alonso Puig, Álex Rovira, +15 expertos de salud
Tengo un Plan
La importancia de la satisfacción del cliente sobre los descuentos
Este capítulo analiza el riesgo de depender de descuentos para aumentar las ventas y propone alternativas más efectivas, como bonos y experiencias exclusivas. Además, resalta la importancia del conocimiento del producto por parte del personal y la construcción de relaciones duraderas con los clientes en lugar de enfoques de venta agresivos.
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