How do you get people comfortable that, like, this random person's going to come into the house? The secret thing is the pal. My grandpa jumped out the window when a home cared professional came over. He bit person. But then when we got him a pal, which was just like me, kind of, every guard went down. You're not there to prick and prod. And so we've just seen members love it. Like they're just very accepting.

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