4min chapter

Inside the Strategy Room cover image

141. Artificial intelligence in strategy

Inside the Strategy Room

CHAPTER

Cognitive Bias and AI in Decision-Making

Sally Kohn: One of the things we've written a lot about is cognitive bias or, you know, social dynamics that can skew decision-making. She asks how AI might be able to assist in overcoming that and preventing it from skewing decisions. Kohn: The first thing AI can do actually in, even without replacing anyone's opinion or even telling anyone what to do, spotting that a certain situation is likely to include a bias.

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