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3min chapter
The weaponization of complexity
Thoughtworks Technology Podcast
The Language of End User License Agreements
The language of end user license agreements in terms of service can be very complex. The reality is that customers don't read large amounts of information online. We continually fall into the trap of hiding behind these contracts because companies, when they create these contracts, it's to protect the company. It's not to protect the rights of the end user.
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