683: Workflows with Ian Byrd
Mac Power Users
00:00
Navigating the Shift to Virtual Education
This chapter explores the transition of an educational video site from supporting teachers to directly aiding students during the COVID pandemic. It discusses the development of instructional resources that meet the needs of educators and students alike, while also detailing the logistical improvements in managing online business operations. The speaker shares insights on using customer service tools like Help Scout and subscription services for invoicing, highlighting their efficiency in streamlining workflows.
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