Introduction

Today's guest is Ivan Bilan, Data Science and Engineering Manager at TrustYou in Munich. Founded in 2008, TrustYou help companies make better decisions, earn trust and ultimately win with feedback by giving them The Power to Listen.  They understand the potential of receiving feedback from the market, from customers and from employees. When companies listen to this feedback, they earn trust, make better decisions and ultimately, succeed. TrustYou are committed to pioneering a platform that makes listening to feedback easy, powerful and actionable.

In the episode, Ivan will tell you about:

His background and passion for NLP,

The interesting work he does with TrustYou,

Problems they are solving applying NLP,

How the company adapted during the pandemic,

His approach to NLP pipelines and 

Contributions to the NLP community