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Engaging with Non-Technical Staff for Innovation
Exploring the benefits of collaborating with non-technical team members, this chapter emphasizes the value of integrating their business process insights into projects for innovative solutions. It also delves into the consequences of overlooking client needs, stressing the importance of effective communication and thorough questioning to align project goals. The discussion underscores the risks of making assumptions in diverse team environments and the significance of stepping back to gain broader perspectives to avoid misunderstandings and project oversights.