The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX cover image

#299: Black Friday Special: Warehouse and inventory strategy and the customer experience with Tina Williams, Ware2Go, a UPS Company

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

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Warehouse and Inventory Strategy Is Critical to the Success of a Retailer

In 2021, consumers in general had lower expectations for timely shipping. 65% of consumers expect small brands to ship as fast or faster than major chains. 59% of the SMB surveyed stated that margins have shrunk largely due to the supply chain.

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